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Guest Experience Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Extended Stay America
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Customer Success Management
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 31000 - 41000 USD Yearly USD 31000.00 41000.00 YEAR
Job Description & How to Apply Below

Extended Stay America is seeking a Guest Services Representative in Madison, WI. The role involves assisting guests at the front desk, handling check-ins/check-outs, answering phones, and processing payments according to company guidelines.

The GSR will also complete daily front office paperwork and uphold safety and security standards for guests and associates. Qualifications include a high school diploma or GED (or related experience) and proficiency in English.

This role is for the Guest Experience Specialist role at Extended Stay America.

We are looking to fill the Guest Experience Specialist position at Extended Stay America in Madison, WI, United States.

The Guest Experience Specialist role at Extended Stay America is now open for applications in Madison, WI, United States.

Join us at Extended Stay America as our next Guest Experience Specialist in Madison, WI, United States.

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