Part-time Dental Front Office Assistant

Join Affordable Dentures & Implants in Madison and Help Create Healthy, Confident Smiles!

Dental Front Desk Assistant — Part-Time (2–3 Days/Week)

Looking for a dental front office role that fits your life? Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant for 2–3 days per week — ideal if you're semi-retired, balancing family, working a second role, or simply want meaningful work without a five-day commitment.

You'll be the first point of contact for our patients: a friendly, organized, customer-focused professional who helps create an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions.

In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you!

The Schedule

• 2–3 days per week , consistent weekly schedule

• Days set in advance so you can plan around them

• No weekends

• Occasional flexibility to cover additional days is welcome but not required

Why Join Us?

• Competitive hourly compensation

• A predictable part-time schedule with real work-life balance

• Supportive, team-oriented work environment

• Comprehensive new hire training and onboarding provided

• Work alongside experienced dentists and dental professionals

• Opportunity to grow — including a path to additional days or full-time if you ever want it

• Make a meaningful impact on patients' lives every day

What You'll Do

On your scheduled days, you'll deliver outstanding customer service and keep the front office running smoothly:

• Welcome patients with professionalism and compassion, creating an exceptional first impression

• Check patients in and out while maintaining efficient patient flow

• Schedule, confirm, and coordinate patient appointments

• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies

• Verify and maintain accurate patient records using Dentrix

• Process payments, collect balances, and reconcile daily transactions

• Discuss financing options, including Care Credit , when appropriate

• Assist patients with insurance documentation and claim information

• Follow up with prospective patients and encourage scheduling

• Order and maintain office supplies and administrative materials

• Maintain a clean, organized, and welcoming reception area

• Perform additional duties as assigned to support the practice

Qualifications

Because this is a part-time role, we're looking for someone who can step in and contribute quickly:

• 2+ years of dental front office or dental receptionist experience required

• Previous experience scheduling patients in a dental practice

• Experience using Dentrix preferred

• Care Credit experience preferred

• Knowledge of dental terminology ,
  treatment planning , and patient scheduling

• Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication

• Excellent customer service and communication skills

• Strong organizational and multitasking abilities

• Comfortable working independently and picking up where the team left off between your scheduled days

• Positive attitude with a team-first mindset

We're Looking For Someone Who Is:

• Friendly, professional, and compassionate

• Detail-oriented and highly organized

• Comfortable managing multiple priorities

• Passionate about delivering exceptional patient experiences

• Dependable and consistent — our patients and team count on you the days you're here

If you're an experienced dental front office…