Student Services Coordinator

## Student Services Coordinator Apply locations:
Truax Campus (Madison) time type:
Full time posted on:
Posted Yesterday job requisition :
R0005832##
** Current Madison College employees
** must apply to the internal career site by logging into Workday
** Job Posting Date:
** June 19, 2026
** Final date to receive applications:
**** Salary Information:**$22.51 - $26.30  (For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)
** Department:
** Student Support Services
*
* Job Description:

** Madison College is seeking a
** Student Services Coordinator
** to join our supportive, people-first team. In this highly visible frontline role, you will help current and prospective students navigate college systems and connect with the resources they need to succeed. Responsibilities include responding to inquiries both in person and over the phone, conducting intake and triage, making referrals, and coordinating appointments across Student Affairs.

We are looking for someone who brings a
** student-centered mindset, strong communication, problem-solving, and customer service skills, along with a collaborative approach to their wor
** k. As a
** Student Services Coordinator**, you will partner with teams across Enrollment Services, Academic Advising, Counseling, Disability Services, Financial Aid, and other areas, gaining broad exposure to campus resources while playing a key role in improving student access, engagement, and success.
** Position Details:**
* *
* Schedule:

** This is a full-time position, 40 hours per week, 52 weeks out of the year, with core hours Monday through Friday, 8:00am – 4:30pm, with occasional extended hours until 6:00pm on Mondays and Tuesdays.
* ** Benefits:
** Madison College offers an excellent benefits package including vacation, holidays, health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS). We also offer tuition reimbursement and professional development funds to support your growth.
* Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!
* This position will be open until filled with the first review date of
** July 5,2026 at 11:59 pm.
** After this date, the recruitment may close without further notice.  Interested applicants are encouraged to apply as soon as possible.
** Required Document (1):
*** Resume Failure to include this document by the first consideration date will result in the disqualification of your application.
** Accountabilities:
*** Provides student assistance and support by guiding students through areas such as admission, financial aid, enrollment and academic program requirements to ensure an effective and efficient student experience.
* Guides students through online systems by helping them navigate admissions applications, student accounts, course registration and financial aid processes to ensure timely completion of enrollment steps.
* Answers inquiries and refers students to subject matter experts when necessary.
* Facilitates cross-department collaboration by triaging student inquiries and connecting them with campus resources.
* Assists with college-wide programming and initiatives by participating in committees, acting as a liaison and collaborating on strategies to improve student access to services.
* Provides administrative support for student services by scheduling appointments, managing program-related email accounts, processing student forms and documenting interactions in institutional systems.
* Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.
** Knowledge, Skills & Abilities****:
*** Knowledge of college admissions, enrollment, financial aid, advising, and other campus departments.
* Knowledge of student support services and campus resources to connect students with appropriate…