Instructional Designer II

Instructional Designer II

Our client is a customer service and engagement platform that helps businesses deliver seamless support and enhance customer experiences.

Duties:

• Utilize instructional design methodologies to create engaging and interactive learning solutions, including digital learning, virtual instructor-led training (vILT), microlearning, videos, and supporting documentation
• Design activities and assessments that promote hands-on and experiential learning
• Collaborate with subject matter experts (SMEs) and stakeholders to gather content, review technical information, and translate complex topics into clear and concise materials
• Analyze learning needs by conducting needs assessments and audience analysis to identify learning objectives and appropriate strategies
• Author, maintain, and update online courses, utilizing real-time training evaluation data to inform ongoing maintenance and design needs
• Collaborate with cross-functional teams, such as product development and marketing, to align training initiatives with company goals and objectives
• Design and create engaging, effective digital courses through the use of Articulate Storyline/RISE and other e-learning tools; build quizzes and interactivity; test courses prior to their release; and maintain and refresh content in existing e-learning courses.
• Build assessments to track learner progress and to verify job-readiness
• Develop a network with facilitators and learners. Intake, act upon, and track content feedback from facilitators and learners
• Stay abreast of industry trends, innovations, and emerging technologies in instructional design and digital learning to continually enhance the effectiveness of learning solutions
• Proactively revise content as products and internal processes evolve
• Track and report on work in Asana project pages
• Create and execute plans for advancing the organization's knowledge of learning theories, digital learning and facilitation, as well as learning technologies

Skills:

• Bachelor's or Master's degree in Instructional Design, Education, or a related field.
• Proven 3+ years of experience as an Instructional Designer.
• Excellent written and verbal communication skills, including the ability to effectively present to a wide range of audiences.
• Proficiency in using authoring tools, learning management systems (LMS), and multimedia software such as Adobe Creative Suite, Google Suite and Articulate Rise 360.
• Proficiency in utilizing virtual training delivery and facilitation tools
• Understanding of adult learning principles and instructional design concepts.
• Strong organizational and project management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets.
• A passion for continuous learning and professional growth

Experience:

• 3-5 Years of overall experience

BENEFITS

SUMMARY:

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching. IND
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