Learning Support Specialist

Job Summary

The Learning Support Specialist role in the School of Pharmacy at the University of Wisconsin‑Madison enhances student learning, academic performance, and retention through individualized academic coaching, instructional support, and skill‑development programming. The position focuses on providing proactive support and interventions for pharmacy students who may be academically at risk or navigating high‑stakes coursework and assessments, using evidence‑based academic support practices, peer education models, and student success strategies to train, coach, develop, and supervise students, student leaders, and peer educators, and employing student success data for program evaluation and continuous improvement.

This full‑time position is supervised by the Associate Dean for Student Affairs in the School of Pharmacy.

• Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one‑on‑one sessions, group sessions, peer mentor sessions, and seminars.
• Works to develop and/or design curriculum and/or instructional techniques for a disciplinary area and suggests new ways of effective instruction within that discipline.
• Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy, and may train other staff in the use of said instructional techniques.
• May supervise the day‑to‑day activities of work unit employees involved in instructional support.
• May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction.
• Meets with students for intake and general assessment and makes referrals to others on campus as appropriate.
• Assesses learner performance and may prepare reports recommending instructional improvements.
• Assists in defining the objectives of the program and plays a major role in carrying out program duties.

Qualified candidates can expect to earn between $60,000 and $70,000 annually. Candidates who are highly qualified may earn between $70,000 and $80,000 annually. Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off, competitive insurances and savings accounts, and retirement benefits through the Wisconsin Retirement System (WRS).

• Familiarity with learning theory, educational psychology, and adult learning principles.
• Strong collaboration and communication skills.
• Experience with data collection and analysis.
• Excellent organizational, analytical, and project management skills.

• Experience teaching at the postsecondary level.
• Experience coordinating academic support programs such as tutoring, supplemental instruction, peer mentoring, or similar initiatives.
• Experience designing and facilitating workshops, orientations, or trainings.
• Experience with academic advising, educational coaching, or counseling in higher education.
• Experience in health sciences or professional programs, particularly medical or pharmacy education.
• Familiarity with curriculum requirements in medical or pharmacy education.
• Educational background: master’s degree preferred; bachelor’s degree required.

BOTH a resume and cover letter are REQUIRED. Please upload both documents as a SINGLE PDF file. The resume and cover letter should address how you meet the required/preferred qualifications and the skills/requirements outlined in the job summary. Applicants who have preferred qualifications or skills should share those in the cover letter and/or resume. References will only be collected from finalists for the position.

The application reviewers will rely on written application materials to determine who may advance to interviews. Incomplete applications may not be considered for the position. Please note, the selected applicant is responsible for ensuring their continuous eligibility to work in the United States on or before the effective date of appointment. Please upload both required documents as a SINGLE PDF.

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