Library Services Assistant

Current Madison College employees must apply to the internal career site by logging into Workday Job Posting Date:

August 9, 2026

Application Deadline:

Salary Information:$20.96 - $22.43(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)Department:

Student Help Desk - Libraries

Job Description:

Madison College is seeking a Library Services Assistant to support library services at Goodman South Campus locations. This position plays an important role in daily library operations by providing front-line, student-centered support to online and walk-in students, assisting with circulation, academic research, technology troubleshooting, way finding and access to digital and physical resources.

The Library Services Assistant serve as an important point of contact for students and provide para-professional support to librarians, Student Achievement Centers and special projects as needed. Success in this role requires strong communication skills, flexibility, proficiency with academic technologies and the ability to help students locate, navigate, evaluate and cite information  this role, the Library Services Assistant may work non-traditional hours, including evenings and weekends, and primarily provide coverage during evenings and other lower-traffic service periods to ensure students continue to have access to library and technology support when needed.

Position Details:

Schedule:

This is a part-time position offering a 4-day work schedule, 20 hours per week, 42 weeks per year.

During the academic year, the required schedule includes:

Saturdays from 9:00 a.m. to 3:00 p.m.Three evenings per week (Monday-Thursday), with shifts ending at 6:00 p.m.During the summer, staff adjust their hours accordingly:

Monday-Thursday: 8:00 a.m.

-4:30 p.m.Friday: 9:00 a.m.

-3:00 p.m.Schedule can be flexible during operational hours;
Staff work together to determine a schedule that provides the needed coverage while accommodating staff availability whenever possible. Extended hours until 6:30 or 7:00pm during the week before the fall and spring semesters.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!

This position will be open until filled with the first review date of August 23,2026 at 11:59 pm. After this date, the recruitment may close without further notice.

Required Documents (3):

Resume Cover Letter Response to Supplemental Question Madison College serves students from many different cultures, and Spanish is a first language for many of our students. While Spanish-language proficiency is not required for this position, we are asking this question to better understand applicants' language abilities as one factor in our evaluation process.

Supplemental Question:

In one sentence, please select the option that best describes your Spanish-language proficiency:

I do not speak or understand Spanish.

I have basic Spanish proficiency (limited conversational ability).I have intermediate Spanish proficiency (can communicate effectively in many workplace situations).I am fluent in Spanish (can speak, read, and write proficiently).Spanish is my native or primary language.

Failure to include these documents by the first consideration date will result in the disqualification of your application.

Accountabilities:

Provides research and academic technology support to help students develop information and digital literacy skills.

Troubleshoots academic technology issues including access to and usage of learning management systems, student accounts, software, equipment, and videoconferencing tools to ensure students can effectively access systems and engage with coursework.

Assists with physical and digital resource access and circulation of library materials. Facilitates checkouts, returns, interlibrary loans, deliveries and equipment loans.

Ensures an accessible and supportive learning environment by upholding policies, resolving space usage concerns and maintaining availability of resources and equipment.

Supports outreach and engagement efforts by assisting with marketing, event planning and promotional materials to increase awareness of services and programs.

Collaborates on projects and quality improvement initiatives by contributing to planning, implementation and evaluation of efforts that enhance student support services.

Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Knowledge, Skills & Abilities：Knowledge of academic library services, circulation procedures and reference best practices.

Knowledge of academic technologies (e.g. learning management systems, course software, library management systems and resources,…