Sustaining Engineer – Computer​/Software

Position: Sustaining Engineer – Computer / Software
## Sustaining Engineer – Computer / Software Apply remote type:
Onsite locations:
Madison, WItime type:
Full time posted on:
Posted Todayjob requisition :
JR
** Job Title
** Sustaining Engineer – Computer / Software
** Requisition
* * JR Sustaining Engineer – Computer / Software (Open)
** Location
* * Madison, WI
** Additional Locations
**** Job Description Summary
** We are seeking an experienced Computer / Software Engineer to support the Sustaining Engineering team responsible for maintaining and improving test systems, automated equipment, and supporting software used in the manufacture of FDA regulated medical devices for respiratory therapy. This role focuses on test and support systems not directly embedded in the therapeutic device, but which are essential for product verification, production workflows, and device commissioning.
The ideal candidate has strong software engineering skills, hands-on experience with automated test systems, and deep familiarity with regulated environments (FDA 21 CFR Part 820.72, GMP). They will ensure test system reliability, maintain compliance, support cybersecurity controls, and drive continuous improvement across manufacturing support technologies.
** Job Description
**** Key Responsibilities**:
** Software Development & Test System Engineering
*** Develop, maintain, and optimize test and automation software using LabVIEW, NI Test Stand, and Python.
* Write efficient and scalable code in Python for backend testing, data processing, and hardware/software integration.
* Design and implement software solutions that interface with sensors, industrial PCs, DAQ modules, and automated machinery.
* Assist in developing test frameworks, scripts, and utilities used for software/system validation.
* Debug complex code and system behavior across Windows 11, industrial PCs, and embedded device interfaces.
** Systems Support & Troubleshooting
*** Diagnosing and resolving issues in complex test and measurement systems, including hardware/software interactions and system-level faults.
* Support enterprise IT systems used for device commissioning, access control, configuration management, and backup/recovery processes.
* Perform root cause analysis (RCA) on system failures and implement corrective and preventive actions (CAPA).
** Cross-Disciplinary Engineering Support
*** Partner with Electrical and Mechanical Engineering teams to investigate complex system behaviors involving hardware–software integration.
* Analyze ambiguous or intermittent production test issues where failures present in subtle, non-obvious ways to users or operators.
* Develop software tools, instrumentation scripts, and diagnostic routines to capture hidden failure modes that traditional hardware diagnostics may not detect.
* Contributes to the creation of advanced test strategies that correlate data across mechanical, electrical, and software subsystems.
** Regulatory & Compliance Responsibilities
*** Work within FDA 21 CFR Part 820.72 and applicable GMP quality system requirements.
* Ensures data integrity, cybersecurity protections, audit trails, and access controls are properly implemented in test systems.
* Maintain clear, compliant documentation of code, workflows, and validation processes.
* Participate in risk analysis and support validation/verification activities for test equipment and software tools.
** Collaboration & Technical Leadership
*** Collaborate with cross-functional teams including Manufacturing Engineering, Quality, IT Security, and R&D.
* Translate production and engineering needs into technical requirements for software and test systems.
* Train users and provide engineering support for manufacturing personnel and test technicians.
*
* Required Qualifications:

*** Bachelor’s degree in Computer Engineering, Software Engineering, Electrical Engineering, or related field.
* Strong proficiency in:  + LabVIEW  + Python  + High-level languages (C++, Java) and associated development environments  + Scripting languages for automation/test development
* Experience working with:  + Windows 11 OS and PC hardware architectures  + Industrial PCs and automated test hardware  + Git Hub, source control, debuggers, build systems  +…