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LTE Event Operations Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Dane County
Per diem position
Listed on 2026-06-18
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

The Dane County Alliant Energy Center in Madison, WI is recruiting for one (1) LTE Event Operations Specialist.

Limited Term Employees (LTEs) are limited to 1,200 hours in a payroll year and are not guaranteed any hours per week.

Must be available to work beyond an 8-hour work day, on-call on any shift, during scheduled events on nights, weekends and holidays, and during emergencies.

COMMITMENT TO EQUITY & INCLUSION

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.

Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

DEFINITION

Under general direction, incumbent will act as manager on duty for events taking place at the Alliant Energy Center (AEC). They will assist AEC Event Coordinators with the successful execution of events.

EXAMPLES OF DUTIES

Act as the primary show contact for events at the AEC. Read, interpret, and analyze detailed event plans in order to execute specific requirements. Liaise with event promoters and represent the AEC in a positive fashion. Work closely with in-house operations staff and third party contractors to facilitate event needs. Escalate issues to the appropriate contact. For certain events, support AEC event operations command center and facilitate requests via radio and phone.

Coordinate with emergency responders in the case of an incident requiring medical or law enforcement response. Complete written, post-event reports in a timely fashion. Problem solve in a fast paced environment.

Education, Training and Experience

Any combination of education, training and experience equivalent to high school graduation. Previous experience in event management, operations, or general management is preferred.

Special Requirements

Must be available and willing to work days, nights, weekends and holidays as needed based on event requirements. Must be available to occasionally extend or flex schedules depending on the needs of the event. Must be willing to work on short notice when conditions require.

Background Check Statement

Some positions may require a criminal background check which can include fingerprinting due to the nature of the job’s responsibilities. Wisconsin’s Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.).

Management reserves the right to make employment contingent upon successful completion of the background check.

Physical and Environmental Work Requirements

Ability to traverse stairs and move around the venues in a timely fashion, including covering long distances in a short time period. Ability to sit or stand for long periods of time, including moving about hard and irregular surfaces. Must be comfortable working in adverse weather conditions, including heat, cold, rain, and snow. Ability to lift 25 pounds. Must be comfortable working in loud environments.

Knowledge,

Skills and Abilities

Must work well with others and function in a team atmosphere. Ability to follow oral and written instructions. Must have excellent customer service, leadership, and communication skills. Use initiative and independent judgment to make decisions within job guidelines. Ability to communicate via radio and cell phone. Ability to maintain composure in stressful situations. Experience with common office equipment is preferred, including computers, Microsoft Office applications, and copy machines.

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