Production Coordinator

Job Summary

Provides assistance with set-up, installation, and operation of basic and routine audio-visual (AV) hardware, software, and associated systems. Prepares rooms, venues, and events with proper AV equipment to ensure functionality and security according to client requests and business needs. Supports the setup and execution of conferences, meetings, and special events by preparing event spaces, greeting and assisting clients and guests, and providing exceptional customer service throughout the event lifecycle.

• Sets up, installs, adjusts, and connects audio, visual, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
• Answers questions and provides information regarding event setup, AV equipment and functionality to individuals and groups based on established materials and standards.
• Performs on-site event room setup, reconfiguration, detailing, and post-event cleanup to ensure spaces meet event specifications and customer expectations.
• Greets customers and guests, assists with event registration and way finding, answers routine questions, and provides support during event execution.
• Guides and trains student employees in event setup procedures, customer service standards, and basic AV support.
• Assists with troubleshooting basic AV equipment and coordinating event logistics to ensure successful event operations.

The primary schedule for this position is Monday through Friday, 12:00 p.m. to 8:00 p.m. Work outside of these hours, including evenings and occasional weekends, will be required based on event schedules and operational needs.

Wisconsin Union – Conference Services and Events

• $21.00 per hour
• +$2.50 per hour for night hours worked (6 p.m. – 6 a.m.)
• +$0.80 per hour for weekend hours worked
• +Time and a half per hour for hours worked on designated legal holidays

This position offers a comprehensive benefits package, including paid time off, health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the Wisconsin Retirement System (WRS) pension fund.

• Experience 6 months or more providing customer service in a professional setting.
• Ability to troubleshoot basic technology and AV equipment issues.
• Ability to lift and move equipment and furnishings as required for event setup and teardown.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Effective verbal communication and interpersonal skills.

• Experience with audio‑visual equipment, including microphones, projectors, presentation systems, and video‑conferencing platforms.
• Experience supporting meetings, conferences, or special events.
• Familiarity with event diagrams, room setup specifications, and event management software.

High School Diploma – Preferred

Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin‑Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.

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