Peak Teller: Pier

Peak Time Teller – Pier 37 Branch (Spanish-Bilingual)

Job : . Category:
Teller. Full-time Equivalent: 0.41.

Location:

City Monona.

Schedule:

Monday, Wednesday, Friday 11:00am – 2:00pm and 9 Saturdays per quarter 8:30am‑1:30pm. Salary Grade 5, Min USD 20.50/hr.

Looking for a part‑time job where you can come to work each day excited about what you do?

UW Credit Unions Pier 37 branch is hiring a Bilingual Peak‑Time Teller. As a part‑time teller, you will play a vital role at your branch for both your teammates and members. Your job is to make a positive impact on members’ lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

• Be the face of UW Credit Union by providing front‑facing member service at the Pier 37 branch location.
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all members’ requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified, and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

• Paid time‑off (pro‑rated based on hours worked).
• 2 weeks paid caregiver leave (pro‑rated based on hours worked).
• 2.5 weeks paid new child leave (pro‑rated based on hours worked).
• 16 hours paid volunteer time annually.
• Paid holidays (if normal work schedule falls on a recognized holiday).
• Personal development and peer connections through Employee Community Groups.
• 401(k) option with company match up to 5%.

UW Credit Union is proud to be an Equal Opportunity and affirmative action employer of minorities, protected veterans, women, and individuals with disabilities.