Pier Branch: Teller

Overview

UW Credit Union is growing and hiring a bilingual Full‑Time Teller to join our Pier 37 branch. As a Full‑Time Teller you will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with our members’ financial goals. Through these interactions you will build strong and trustworthy relationships with members at your branch.

• Welcome and assist members at our Pier 37 branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the teller line.
• Follow UW Credit Union’s Cash Management policies and procedures.
• Investigate potential errors in teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members’ expectations.
• Work with your branch team to address member and branch needs.

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

• Full‑Time Teller – Spanish Bilingual.
• ‑6087.
• Location:
  
  City Monona.
• Schedule:
  
  Monday–Friday 8:30 am–5:45 pm (plus 8:00 am on Wednesday for team updates) and 6 Saturdays per quarter 8:30 am–1:30 pm.
• Salary Grade 5 Minimum: USD $20.50 / hr.
• Annual paid time off: 21.5+ days.
• Paid caregiver leave: 2 weeks.
• Paid new child parental leave: 2.5 weeks.
• Paid volunteer time: 2 days.
• Paid holidays: 11 (includes birthday).
• 401(k) company match up to 5% plus about 4% discretionary match.

UW Credit Union is proud to be an Equal Opportunity and Affimative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities.