Loan Officer II - Madison CU; Madison, WI
Listed on 2026-07-16
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Finance & Banking
Loan Servicing, Loan Officer / Lending, Mortgage Loan Originator / Advisor, Banking Operations
Loan Officer II - Madison CU (Madison, WI)
Type: Full Time
Qualifications:
High school diploma, 2-5 years of experience in consumer lending or a related field, debt counseling, collections experience, experience with electronic documents/signature platforms, and good oral and written communication skills (rapport).
Responsibilities:
- May be responsible for training of new loan officers. Will provide assistance or guidance to less senior loan officers
- Responsible for organization of loan granting process including loans applied for in-person, over-the-phone, and electronically
- Interview loan applicants
- Review and research loan applications
- Order and review credit bureau reports
- Employment verification
- Order and review title searches
- Calculate debt ratio
- Complete and process loan documents
- Close loans
- When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future
- Perform audit of consumer loan files to ensure quality and that lending policies are followed
- Serve as mortgage loan contact and coordinator for member:
- Coordinate approvals with closing date
- Timely filing of mortgage with proper recording agent
- Follow up of mortgage files for proper post-closing documentation
- Monthly loan reports
- Review developing laws and regulations as they apply to installment-loan security agreements
- As a member of the lending team, you will support:
- tracking all HELOC draw periods and maturities
- verification of paid real estate taxes on all in-house 1 st Mortgage Loans
- completion of weekly “Paid Loan” reports including: notifying member of paid loan with proper notice, releasing any security, and distribution of payroll deductions
- completion of periodic consumer and mortgage loan rate survey for review with management monthly
- implementation of new loan products and services in accordance with management direction
- cross‑selling lending and other credit union products
Skills:
SKILLS AND ABILITIES
DESIRED:
College degree in Finance or Business-related field, mortgage lending and/or processing experience, some accounting experience, competencies with Excel functions and formulas, and Spanish-speaking (both written and conversational)
Location: Madison , Wisconsin
Serve as loan officer of credit union:
- Authority to approve consumer loans
- Part of mortgage loan approval committee
SECONDARY FUNCTIONS:
Assist with inventory and ordering of loan department supplies and forms
- Serve as notary public or able to be bonded as a notary public
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