Consumer Protection Investigator - Advanced

Introduction

Department of Agriculture, Trade and Consumer Protection (DATCP) works hard to protect and promote Wisconsin’s agricultural industries and consumers. As an agency, we strive to serve the people of Wisconsin assuring: safe, wholesome food; consumer protection and fair business practices; animal and plant health; a clean environment; and strong agriculture and commerce. To successfully attain these goals, we recognize our success hinges on the diverse, high quality, dedicated staff we employ.

DATCP’s Division of Trade and Consumer Protection is recruiting for a Consumer Protection Investigator-Advanced to fill an employment opportunity with the Bureau of Consumer Protection
.

• Operate Wisconsin’s Consumer Protection Hotline; consumers can contact our hotline staff by email or through our toll-free hotline.
• Handle over 11,000 new consumer complaints every year.
• Administer Wisconsin’s telemarketing “Do Not Call” Law (over 5 million Wisconsin numbers are registered).
• Educate consumers on best practices to combat and avoid identity theft and offer recovery services to identity theft victims.
• Regulate hazardous consumer products.
• Enforce environmental regulations related to consumer products.

This position is located at the Prairie Oaks State Office Building situated on Madison’s southeast side and a beautifully wooded and scenic hilltop venue. Our employees enjoy low‑cost parking at the facility and are only minutes away from the Beltline Highway, Interstate 90 and Highway 51 for quick access to local restaurants, retail and service locations.

This position may have the ability to work remotely up to 6 days per 2‑week pay period after a 2‑week in‑person training period. An approved remote work agreement is required before an employee may work remotely. Approval of the employee’s remote work agreement and work schedule will vary based on the operational needs of the Division. All DATCP employees who work remotely are required to live in Wisconsin.

The State of Wisconsin offers an excellent benefits package, which includes 17.5 days (non‑Exempt) of paid time off to start, 9 paid holidays, accrued sick leave, multiple insurance options, and an exceptional retirement plan! To help you understand what your benefit package would be worth, please check the Total Rewards Calculator here. By working for Wisconsin State Government, you may also be eligible for the Public Service Loan Forgiveness Program.

Please click the link for details.  to see what working for the State of Wisconsin is all about!

This posting may be used to fill future similar vacancies.

This position performs advanced investigative work on the Bureau’s most complex consumer protection cases. Work at this level is distinguished from lower level investigators by the employee’s ability to consistently develop the most complex investigations; utilizing a full range of investigation and compliance skills. The employee normally develops these investigations through specific assignments of complex cases involving civil/criminal activity, which frequently have statewide, nationwide, industry‑wide impact.

The classification for this position is Consumer Protection Investigator‑Advanced which is in schedule‑range 05‑15 with starting pay $29.29 per hour. This position is not represented by a collective bargaining unit. A 12‑month probationary period is required. Pay for current state employees will be set in accordance with the State Compensation Plan at the time of hire.

At DATCP, we strive to deliver efficient and effective programs and services to Wisconsin agriculture, consumers, and businesses. The Department has numerous on‑the‑job training (OJT) opportunities, unique to each Bureau. These OJT opportunities include direct experience and practice through collaboration with co‑workers/supervisor, peer mentoring, and job‑specific training modules.

DATCP does not sponsor work visas. Any appointment made will be contingent on the selected applicant being able to provide…