Social Worker; Behavioral Health - CCS Intake

The Dane County Human Services Department has a full‑time (1.0 FTE) vacancy for a Social Worker Behavioral Health position located within the Comprehensive Community Services (CCS) program in Madison, WI.

The Eligibility List created will be used to fill future vacancies of the same classification over the next six (6) months. All are encouraged to apply.

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.

Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

Under the direction of the assigned Unit Supervisor, this position works with individuals in the community to assess their psychosocial needs, determine eligibility for specific services, connect them with identified programs, and in some instances provide service facilitation or case management.

Conducts comprehensive assessments to support and direct service needs. Creates person‑centered Recovery Plans and CLTS support plans for eligible children and youth. Authorizes appropriate therapeutic and supportive services. Monitors service utilization and effectiveness and updates plans as indicated. Conducts recovery team meetings minimally every other month. Maintains regular contact with service providers and collaterals via phone, email and other correspondence. Updates and adjusts services as needed to ensure all of the client’s identified functional needs are met.

Assists with crisis related client challenges as needed during office hours. Conducts home visits. Works with the Supervisor to report any critical incidents or use of restrictive measures to the Wisconsin Department of Health Services.

Completes comprehensive assessment to inform family‑driven and youth‑guided crisis and crisis response plans. Responds to youth and their caregivers to de‑escalate behaviors, prevent return to inpatient setting, and establish safety plan. Assists families in recognizing high‑risk behaviors. Teaches, model, and practice coping skills and effective de‑escalation interventions. Completes and documents suicide risk assessment during interactions with youth. Assists family in‑person an average of once per week.

Collaborates with families to identify areas of need and provide direct assistance with securing resources to meet long‑term needs. Identifies and fosters natural support systems. Establishes support and service linkage plan, complete necessary referrals, and maintain communication with all programs referred to. Coordinates and convenes regular team meetings. Maintains detailed, timely, and accurate clinical records, including service notes for all interactions.

Obtains releases of information, and share information with system partners to promote continuity of care. Transports, or coordinates transportation, as needed to support processes of stabilization.

Under the direction of a Social Work Supervisor, determines program eligibility for persons with mental illnesses and/or substance use disorders seeking Medicaid CCS. Meets with persons who have a mental health and/or substance use diagnosis to educate them about the features of the CCS program and its Recovery model. Ascertains voluntary interest in CCS participation. Gathers assessment information via direct client interview and relevant collateral contacts.

Completes Department of Health Services (DHS) functional screen to determine functional eligibility. Assists consumer with obtaining…