Billing Specialist

This role focuses on resolving billing issues, generating quotes, managing payment‑method challenges, and ensuring orders move smoothly through production. Unlike prior government‑focused roles, this position supports students, dentists, hygienists, and other non‑government customers.

• Investigate and resolve billing questions, including charge discrepancies or potential overbilling.
• Review customer accounts and determine next steps to maintain accurate records.
• Create credits when appropriate based on account findings.

• Prepare and send approximately 5 customer quotes daily.
• Provide clear documentation to support billing inquiries.

• Make 5–10 outbound calls per day to address payment‑method issues for orders in production.
• Assist customers in updating or correcting payment methods to prevent delays.

• Set up new orders in the system with accuracy and attention to requirements.
• Apply payments and coordinate with Accounting to keep accounts current.

• Invoicing
• Account reconciliation
• Microsoft Office
• Oracle (or similar ERP)

• Experience in billing, order processing, or customer account support
• Strong attention to detail and problem‑solving skills
• Comfortable with high‑volume administrative work
• Clear and professional communication skills

This is a Contract to Hire position based out of Madison, WI.

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Mar 2, 2026.

We are partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80 % of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

TEKsystems is an Allegis Group company.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.