Lab Shipping Coordinator​/Madison, WI; On-Site

*** Candidates with previous shipping and bio-hazard materials experience strongly preferred ***

As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US.

We are currently seeking a Lab Shipping Coordinator, to interact directly with our healthy volunteer participants while learning to read clinical research protocols and enjoy working in a fast‑paced team‑oriented environment. Each day is different, you will be exposed to a wide variety of Therapeutic Indications and study types (ascending dose, first‑in‑human, food effect, drug‑to‑drug interactions, etc.).

This is a full‑time,
office/clinic‑based job in Madison, WI
. Work shift hours are Mon‑Fri, 6:30am‑2:30pm CST.

If you join us, you will work with some of the world’s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.

Many are drawn to their profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to continue to practice your clinical skills and knowledge, you’ll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you’ll touch many patients’ lives around the world.

You will utilize your skills, knowledge, and clinical judgement to provide a high standard of care clinical research.

• Prepare, label, store, pack and dispatch samples to external laboratories in accordance with federal regulations.
• Learn and apply correct shipping procedures according to international regulations for biohazardous and dangerous goods.
• Complete all related documentation. Track and document PK sample shipments.
• Organize and communicate sample dispatch dates.
• Formulate specimen codes from protocol and print labels.
• Label and set up specimen containers.
• Obtain body substances for testing in the approved manner. These substances may include blood, saliva, sputum, urine, and stool.
• Use universal precautions when handling specimens.
• Assist with the maintenance, testing, calibration and cleaning of clinical equipment within the Clinical Operations department.
• Monitor temperature and organize refrigerator and freezer space. Arrange for clinical samples to be archived as required.
• Operate and maintain centrifuges, as required.
• Perform basic laboratory procedures as appropriate.
• Other duties as assigned.

• High School diploma or equivalent

The important thing for us is you are comfortable working in an environment that is:

• Fast paced
  : where no deviations from the study protocol are allowed, and not meeting a timeline for even a few minutes will create a quality issue.
• Changing priorities constantly
  : asking you to prioritize and adapt on the spot.
• Teamwork and people skills are essential for the study to run smoothly.
• Technology based
  : we collect our data directly into an electronic environment.

Regular, full‑time or part‑time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:

• Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)
• 401(K)
• Paid time off (PTO)
• Employee recognition awards
• Multiple ERGs (employee resource groups)

Learn more about our EEO & Accommodations request here.