Care Coordinator​/Case Manager

Job Details

Job Location:

MADISON, WI 53711

Position Type:
Full Time

Education Level: Bachelors Degree In Human Services Field

Travel Percentage:
None

Job Shift: Day

Job Category:
Nonprofit - Social Services

The Case Manager position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals, and case management. Clinical experience with Substance Use Disorders is preferred and preference will be given to those with applicable experience. The Clinical Care Coordinator / Case Manager works with residents of Dane County needing to complete an assessment and follow up requirements to regain their driving privileges after being arrested for Operating While Impaired (OWI) related charges.

Case Management duties include filing reports with the Department of Transportation, community referrals, brief intervention, following a case to help ensure compliance with a plan, and coordination with treatment providers and consumers, which includes phone calls, emails, and sending letters. The Clinical Care Coordinator / Case Manager will also complete timely and professional documentation. This position reports directly to the Clinical Assessment Program Coordinator.

Minimum annual service hours are 1280.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.

• Performs accurate assessments to evaluate alcohol and other drug use issues, as well as mental health, in a culturally sensitive, recovery oriented, trauma sensitive manner.
• Provides a range of clinical services including assessment, referral, and case management in a timely manner and context that is supportive of the consumer’s culture, values and perspectives.
• Completes accurate clinical records including OWI/SUD assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.

• Attends staff meetings, in-services and other program activities as requested.
• Participates in JMHC committees, trainings and activities as directed and/or approved.

The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.

• Bachelor’s degree in a related behavioral health field.

• SAC-IT
• Master’s degree in a related behavioral health field.
• Certification or licensure in applicable behavioral health/substance abuse field or ability to acquire.

• Experience in related behavioral health field.
• Commitment to work toward improving cultural sensitivity and inclusion.
• Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
• Knowledge of evidence-based practices for treatment of substance use and co-occurring disorders.
• Experience in mental health and substance abuse assessment, case management, treatment planning and crisis…