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Customer Service Rep Event Manager / Planner

Guest Experience Specialist - Front Desk

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: La Quinta Inn and suites
Full Time position
Listed on 2026-02-16
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hospitality company in Madison, WI is seeking a Hotel Front Desk Agent to manage guest check-ins and check-outs, handle reservations, and ensure a positive customer experience. The ideal candidate will have prior experience in a similar role, excellent communication skills, and a strong customer service orientation. Responsibilities include managing online reservations, informing guests about hotel amenities, and resolving complaints professionally.
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