Front Desk Staff

Located in Egg Harbor, WI, the historic Alpine Resort has been a cherished destination in Door County since 1922. A short drive from Green Bay, Milwaukee, and Chicago, the resort offers a serene escape for guests to experience Wisconsin's premier golf courses and accommodations. With an idyllic golf course overlooking Green Bay, the resort features newly renovated clubhouse rooms, cozy cottages ranging from one to three bedrooms, and two on-site restaurants that enhance the guest experience.

We are seeking a seasonal part-time front desk staff member to join our team at the Alpine Resort in a dynamic, on-site position located in Egg Harbor. The duties of this role include greeting and assisting guests, managing check-ins and check-outs, handling phone inquiries, coordinating reservations, and ensuring a welcoming environment. Additional responsibilities involve addressing guest concerns promptly and collaborating with other departments to ensure exceptional service quality.

• Provide a high quality of service to the guest at all times and anticipate and exceed guest expectations
• Give a warm and sincere greeting
• Check the guest in and out efficiently and in a friendly manner
• Handle guest registration, room assignments and room blocking, which includes accommodating special requests whenever possible
• Follow correct check-in/check-out procedures for all guests. Offer and properly handle requests.
• Have computer experience including effectively operating the hotel Lodgical Solutions system or property management system
• Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities and hotel surroundings
• Perform other duties as assigned

• Must be able to work a flexible schedule, including weekends, evenings and holidays.
• Valid Driver's License with good driving record