Front Office Agent

Front Desk Agent (Hotel Host)

Front Desk Agents (Hotel Host) contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e‑room and the TV den, guest check in and out and the servicing of the meeting rooms.

Previous guest service experience as well as the ability to communicate well with guests is required.

The shift for this position will vary based on business needs. Must be flexible to work AM/PM shifts and must be available to work weekends (Saturdays and Sundays) as well. Starting pay rate is $16.00/hour.

• Customer service experience is preferred, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Must be able to multi‑task
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

• Tuition Reimbursement
• Free employee parking or bus pass
• Paid Vacation, sick days, new child leave and personal day
• Free room nights, Discounted and Friends & Family Room Rates
• Discounts at various retailers – Apple, AT&T, T‑Mobile, Rental Cars and many more
• Start saving for retirement with our 401k program and company match
• Employee Stock Purchase Plan
• Free colleague meals weekly
• Opportunities for career growth

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.