Front Desk Agent
Job in
Madison, Dane County, Wisconsin, 53703, USA
Listed on 2026-07-13
Listing for:
Marcus Hotels & Resorts
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Greeting and welcoming guests upon arrival and departure;
Checking guests in and out of rooms accurately and efficiently;
Selecting appropriate room assignments based on guest needs;
Responding to guest requests, questions, and concerns in person and by phone;
Handling and documenting guest issues, escalating concerns to management as needed
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