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Front Office Leader: Guest Experience & Revenue
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Marcus Hotels & Resorts in Madison, Wisconsin is seeking a Front Office Manager to oversee Night Audit, Concierge, and Front Desk operations, ensuring profitability, cost control, and high guest satisfaction. The role requires leadership to maintain service standards and a welcoming atmosphere.
You will manage staffing, training, scheduling, and budgeting, implement corporate programs including Hilton Honors, and resolve guest issues promptly.
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