Human Resources Manager

JOB SUMMARY

The Human Resources Manager serves as the primary lead for employee relations, workplace investigations, and leave management across St. Vincent de Paul-Madison, while providing critical operational support to the Sr. Director of Human Resources. This role assumes day-to-day responsibility for complex HR matters while supporting the organization’s mission to serve neighbors in need with dignity and compassion.

The HR Manager works across a complex nonprofit organization that includes manufacturing-style processing operations, retail stores, food pantry services, pharmacy services, and administrative/program departments, applying consistent HR practices while adapting to the unique needs of each environment. This position requires strong judgment, discretion, and the ability to balance compassion with accountability in a mission-driven nonprofit setting.

• Serve as the organization’s primary point of contact for employee relation matters
• Lead and independently manage workplace investigations, including concerns related to conduct, performance, policy violations, retaliation, and workplace conflict
• Ensure investigations are timely, fair, well-documented, and legally compliant
• Advise managers on corrective action, documentation, performance management, and progressive discipline
• Escalate high risk or sensitive matters and provide formal recommendations to the Sr. HR Director
• Prepare documentation, summaries, and recommendations for senior-level review
• Maintain confidentiality, sound judgement, and professionalism in all employee relation matters
• Independently administer FMLA, WFMLA, ADA accommodations, and other statutory or organizational leaves
• Manage ADA interactive process and assess medical documentation an accommodation feasibility
• Track leave usage and ensure compliance with federal, state, and organizational requirements
• Interpret and apply federal and Wisconsin employment laws to complex employee situations
• Provide guidance to managers and employees regarding leave rights, responsibilities, and processes
• Identify leave-related risks and recommend corrective or preventive actions
• Manage day-to-day HR operational decisions within approved policy and authority
• Support implementation, interpretation, and enforcement of HR policies and procedures
• Ensure consistent application of policies across departments and locations
• Assist with organizational risk mitigation related to attendance, performance, and compliance
• Partner with payroll and leadership to ensure accurate HR-related communication and documentation
• Act as the Senior HR Director’s designee on assigned HR matters
• Collaborate closely with the Sr. HR Director to ensure alignment, consistency, and continuity of HR practices
• Serve as a trusted HR resource to managers while maintaining appropriate boundaries and escalation protocols
• Collaborate in implementing effective strategies for attracting, sourcing, recruiting, and evaluating qualified job candidates
• Support recruiting efforts of store and department managers while maintaining a high standard for talent
• Partner with department and store managers to implement standardized onboarding and orientation programs that give new employees a sense of belonging and purpose, assimilate them into the community quickly, and set them up for long-term success with the organization
• Ensure new employees are assimilated effectively, feel a sense of belonging, and are positioned for long-term success
• Assist in coordinating activities designed to promote and maintain a high level of employee morale, engagement and retention
• In collaboration with the Sr. HR Director, develop and implement programs, practices, and policies that foster a diverse, equitable, and inclusive workplace
• Support an organizational culture grounded in respect, dignity, accountability, inclusion, and belonging
• Participate in teamwork and collaboration by listening, fostering dialogue, and facilitating joint problem solving
• Demonstrate cultural competence and inclusive practices across all interactions
• Oversee the employee Safeguarding Policy ensuring training enrollment, background checks, and ongoing trainings
• Adh…