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Clinical IT Help Desk Agent
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-02-16
Listing for:
Healthtech Inc
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading health technology company is seeking a Clinical Service Desk Agent to provide day-to-day technical support to employees for various hardware and software-related systems. Responsibilities include handling calls, chats, and emails from users, troubleshooting issues, and documenting resolutions. Ideal candidates have 2+ years in customer service and 1+ years in a call center.
Experience with healthcare terminology is preferred. This position may occasionally require travel to the office in Madison, WI.
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