Director, Process Innovation and AI Strategy; Finance

Position: Director, Process Innovation and AI Strategy (Finance)
* Lead a portfolio spanning RPA, workflow/orchestration, iPaaS, and AI/LLM use cases (e.g., intelligent triage, classification, forecasting, anomaly detection).
* Create an AI culture for Finance via training, governance, and reusable patterns; incubate and scale high-ROI use cases.
* Collaborate with IT, Engineering, and Business Transformation on architecture, integrations, and scalable delivery.
* Develop “skills of the future” across Finance (analytics, automation, AI literacy, continuous improvement).
* Lean into SMEs and process owners to co-design solutions and deliver global results.
* 12+ years in Finance transformation/process excellence within SaaS or technology; 3+ years leading cross-functional initiatives at Director level or equivalent.
* Deep domain expertise across O2C, P2P, R2R, and FP&A; experience in a global, shared services environment and partnering with regional teams.
* Hands-on with process mapping/redesign (e.g., BPMN), operating model design, and service management.
* Familiarity with ERP (e.g., Net Suite), Billing (e.g., Zuora), CRM (Salesforce), CX (Zendesk), HCM (Workday), Procurement (Coupa), iPaaS (e.g., Workato/Mule Soft), RPA (e.g., UiPath/Automation Anywhere), and analytics (Looker/Tableau/Power BI; Snowflake/SQL a plus).
* Robust understanding of AI/ML and LLM-enabled tools; able to evaluate vendors, pilot use cases, and scale adoption responsibly.
* Lean/Six Sigma certification (Black Belt preferred) with a record of measurable improvements.
* Strong change management and Agile delivery experience; SOX and audit-ready design expertise.
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