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Service Desk Lead & Systems Integrator — Hybrid

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Hamilton Barnes Associates Limited
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Systems Administrator, IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 95000 USD Yearly USD 90000.00 95000.00 YEAR
Job Description & How to Apply Below
A trusted technology solutions provider in the United States is seeking a Service Desk Manager to lead a team of engineers supporting multiple clients. Responsibilities include managing daily ticket flow, serving as a senior escalation point for complex issues, and improving service desk processes. The ideal candidate should have extensive experience with Cisco and Aruba, as well as expertise in IT administration and security.

The salary range is competitive between $90,000 - $95,000 with benefits including insurance, a 401(k) plan, and hybrid work options.
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