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IT Support IT Consultant

Global CTSS Operations Leader

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A global education technology company is seeking a Sr Director, CTSS Operations to lead customer support services. Responsibilities include managing support operations, improving customer satisfaction, and fostering collaboration across departments. The ideal candidate has over 10 years of experience, with substantial leadership in a technology-driven environment. This position offers competitive compensation, including a discretionary bonus based on performance.
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