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IT Project Manager IT Consultant

Senior Escalation & Process Automation Lead

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Process Improvement & Automation Lead in Madison, Wisconsin. The role involves leading escalation workflows, coordinating with technical teams, and driving process improvements and automation in service recovery. Applicants should have 4-6 years of IT experience, preferably with incident management, and a Bachelor's degree in a related field. The position offers a competitive salary ranging from $79,400 to $135,000 depending on experience and qualifications.
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Position Requirements
10+ Years work experience
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