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Junior IT Support Analyst — Government IT Help Desk
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-05-24
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Junior Customer Service Representative in Madison, Wisconsin. This entry-level role involves providing first-line technical support for users of enterprise IT services. You will perform troubleshooting, document incidents, and guide users through standard tasks.
The ideal candidate has an Associate’s degree in IT or a related field and 0–3 years of experience in IT support. The position offers a salary of $20.83 - $26.25 per hour.
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