SAP BTP Administrator

Overview

Help us change lives. At Exact Sciences we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

The SAP Business Technology Platform (BTP) Administrator will manage, secure, and operate SAP BTP services across enterprise landscapes. This role is responsible for BTP account administration, security, connectivity, service enablement, and platform governance, ensuring high availability, compliance, and scalability of SAP cloud solutions. As a primary support contact for application end-users, the Application Analyst will identify issues that arise in the application area, resolve them, analyze the impact of desired changes, build and test system changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements.

• Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures.
• Estimate and assess impact of requested changes to assigned business system and/or platform.
• Guide workflow design, configure and test system changes, and analyze technical issues.
• Develop new processes and procedures in partnership with leadership and business teams.
• Create and maintain technical documentation.
• Contribute to peer design and code reviews.
• Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them.
• Create and maintain system documentation.
• Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes.
• Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
• Help develop, document, and participate in trainings and work with end users.
• Troubleshoot problems and questions, and provide regular updates on status.
• Provide end-user production support for issues entered into issue tracking systems.
• Review the status of projects and issues with project leadership.
• Demonstrate flexibility with respect to changing end-user business needs.
• Apply strong problem-solving skills, analytical skills, business intuition, and organizational ability.
• Communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
• Operate in a cross-functional and complex matrix environment, adapting to ambiguity and change.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Model an inclusive mindset and support organizational inclusion.
• Work nights and/or weekends, as needed.
• Use a computer, phone, mobile device, or tablet for approximately 90% of a typical working day.
• Travel between local Exact Sciences locations and travel up to 5% of working time, including overnight or weekend travel.

• Bachelor’s Degree in a related field or High School Diploma/GED with 4 years of relevant experience.
• 3+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
• Demonstrated ability to understand industry best practices.
• Strong computer skills, including internet navigation and email usage.
• Proficient in Microsoft Office programs.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.
• Preferred:
  Experience configuring business systems software in a life sciences, health care, or related industry.
• Preferred: SAP BTP Administration 2+ years – hands‑on experience with global…