Cloud Site Reliability Engineer

Position Overview

We are seeking a motivated and technically strong Site Reliability Engineer to help build, operate, and evolve SWIB’s cloud native technology stack. This role will contribute across the Software Development Lifecycle (SDLC), partnering closely with application, data, and infrastructure teams to improve reliability, performance, security, and developer experience. The ideal candidate has hands‑on experience designing and operating production cloud systems, enjoys automation and problem‑solving, and is eager to grow into broader architectural and leadership responsibilities over time.

• Function as subject matter expert in the areas of delivering and operating reliable, performant, robust, and secure applications, with an emphasis on multi‑region and multi‑cloud patterns.
• Work with the development teams to design, document, create and maintain highly available systems.
• Design, implement, and manage centralized monitoring solutions that provide expedient actionable feedback to the development teams.
• Partner with the application development teams to create flows, processes, automation, and tooling.
• Facilitate the evaluation, adoption, and integration of AI into the software delivery platform.
• Create an environment of continuous experimentation and learning.
• Contribute to evolution of our architecture (cloud‑focused) to increase its flexibility and ease of use.
• Follow technology trends/tools and recommend improvements to our technology when appropriate.
• Mentor new or less senior members of the team; share experience, knowledge, and ideas to improve processes and productivity.
• Provide tier2 and3 escalations for related issues and questions.
• Participate in continuous improvement initiatives to enhance support processes, reduce incidents, and improve overall application reliability and user satisfaction.
• Stay current with industry trends and emerging technologies to ensure the SRE function remains cutting‑edge and effective.

• Enablement mindset and attitude – you win when teams win.
• Excellent verbal and written communication skills.
• Bachelor’s Degree in Computer Science, or a related field, or equivalent work experience.
• 3+ years of professional Site Reliability Engineering experience (or equivalent demonstrated impact).
• Hands‑on development experience in a modern programming language (Python preferred).
• Hands‑on experience with the Cloud in a production environment (AWS preferred).
• Solid experience implementing Infrastructure‑as‑Code (Terraform or Open Tofu preferred).
• Background in implementing and delivering complex application architectures, including distributed computing and event‑based architecture.
• Hands‑on experience building and running CICD infrastructure (Git Lab preferred).
• Experience implementing and operating container orchestration platforms such as Kubernetes, EKS, Elastic Container Service (ECS).
• Foundational understanding of information security concepts.
• Experience implementing and operating monitoring tools such as Sentry, Prometheus, and Datadog.
• Familiarity with version control systems such as Git.
• Working experience with agile methodologies.
• Ability to work under pressure and manage multiple priorities in a fast‑paced environment.

• Competitive total cash compensation, based on AON (formerly McLagan) industry benchmarks.
• Comprehensive benefits package.
• Educational and training opportunities; tuition reimbursement.
• Challenging work in a professional environment.
• Hybrid work environment.

The position requires U.S. work authorization.

All SWIB employees are subject to SWIB’s Ethics Policy and Personal Trade Approvals Policy.