Consultant; Technical

Overview

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you ll be part of a passionate team dedicated to accomplishing hard things, together.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

• Engage with customers post-sales to develop software solutions on the Appian platform.
• Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions for commercial clients.
• Operate within an agile environment to understand client business processes and technical needs; launch new relational data models in production; develop APIs to integrate with multiple systems.
• Brainstorm AI use cases and implement Appian s AI tools by applying retrieval augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models as part of transforming how customers run their organization.
• Collaborate with client technical teams and business users throughout the software and development life cycle and drive adoption by empowering clients to build process applications on their own.
• Drive customers toward self-sufficiency in building process applications and leveraging Appian tools and capabilities.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking  why  and solving the right problems.
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with AWS, AI, Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).

• 1+ years of experience with hands-on software development or technical consulting.
• Experience with object oriented programming, relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc.).
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 20% to support customer engagement.

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The base salary for this role is between $75,000-$125,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.

A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

• Training and Development:
  Onboarding focuses on equipping new hires with the skills and knowledge for success through department-specific training, with continuous learning supported by mentorship and the First-Friend program.
• Growth Opportunities: A diverse array of growth opportunities including leadership programs, Appian University, skills-based training, and tuition reimbursement.
• Community:
  An inclusive environment with employee-led affinity groups that foster networks and participate in social, educational, and outreach activities.

Appian offers a comprehensive benefits package designed to support health, wellbeing, and financial…