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Salesforce Support Analyst: Incident Response & Monitoring
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-03
Listing for:
HTC Global Services
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
HTC Global Services is seeking a support professional specialized in Salesforce support. The successful candidate will manage incident response, application monitoring, and ticket management in a multifaceted technology environment.
Key responsibilities include responding to incidents, ensuring service stability post-deployment, and maintaining proper ticket hygiene. Candidates should have technical expertise in Salesforce, Datadog, Kubernetes, and more. HTC Global Services fosters an inclusive workplace, committed to diversity and equal opportunity.
Benefits include comprehensive health packages, paid time off, and professional development opportunities.
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