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IT Client Services Lead: AI-Driven Support & Automation
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-04
Listing for:
Wisconsin Foundation and Alumni Association
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, IT Project Manager
Job Description & How to Apply Below
The Wisconsin Foundation and Alumni Association is seeking a Client Services Manager to lead the Information Technology department in advancing end-user support operations. This role involves driving customer experience and operational excellence through innovation, automation, and collaboration with cross-functional teams.
Qualified candidates should possess a bachelor’s degree in Information Technology, 7+ years in IT operations, and a strong background in service management. This hybrid position requires on-site presence in Madison, WI.
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