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Data Analyst Business Systems/ Tech Analyst Data Science Manager

Senior Workforce Analytics & Insights Lead

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Victrays
Full Time position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst, Data Science Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare technology company in Madison, WI, is hiring a Lead Workforce Analyst to drive analytics across customer support operations. This role requires strong skills in data analysis, Tableau, and Databricks, with responsibilities including performance monitoring, dashboard automation, and mentorship of team members. The ideal candidate will have significant experience in contact center operations and workforce management tools, and will help optimize processes to improve service quality and efficiency.
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Position Requirements
10+ Years work experience
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