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Service Manager

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Trioliet
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Manager USA

Service Manager USA

07/10/2025

Location:

Wisconsin (preferred), USA

Trioliet is looking for a motivated Service Manager to support our dealer network and customers throughout the USA. In this role, you’ll be the technical point of contact, working closely with our service team in the Netherlands to ensure optimal performance of Trioliet machines in the field.

Key Responsibilities
  • Provide technical support via phone, email, and on‑site visits.
  • Organize service and product training for dealers.
  • Assist with installation and startup of automatic feeding systems and self‑propelled machines.
  • Log service calls and follow up on technical issues.
  • Travel to dealers across the region (approx. 50% of your time).
What We’re Looking For
  • Strong technical background (mechanical/electrical).
  • Excellent communication skills. You’ll play a key role in bridging the gap between our technical team in Europe and our clients in the U.S., providing expert guidance and ensuring our high standards are maintained across all interactions.
  • Willingness to travel across the USA.
  • Independent and customer‑focused mindset.

Become the technical face and primary point of contact of Trioliet in North America and join a global family‑owned company known for innovation in feeding technology.

To ensure in-depth product knowledge, all new employees will receive comprehensive technical training during the onboarding period. This program is designed to bring you up to speed quickly and thoroughly, equipping you with the expertise needed to understand our products at a high level. You’ll gain hands‑on experience, attend tailored training sessions, and work closely with our technical team to develop the skills essential for long‑term success in this role.

Contact

Edwin (Use the "Apply for this Job" box below).

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