Release Manager - Empower LOS. Madison LilyLifestyle

Release Manager – Empower LOS

The Release Manager will be responsible for establishing and enforcing production release policies and standards as well as hands‑on managing complex code builds. The manager will supervise day‑to‑day code and configuration integration activities for a team of developers and support staff across multiple applications, environments, and locations. They will assist senior engineers in developing and maintaining integration and release processes within infrastructure, development, and support teams, overseeing multidisciplinary projects to ensure timely, safe deployment of changes to production.

• Establish policies and procedures for Release Management applicable to all groups within the division.
• Recommend and enforce best practices and standards in release management.
• Build and deploy software applications to various environments (UAT, Staging, Production, BCP/DR).
• Create opportunities to automate and enhance Change Management tools, environments, processes, and procedures.
• Manage other resources, whether on loan from other groups for a specific release or dedicated Release Team members.
• Provide leadership in designing and improving the production release processes and related Change Management processes.
• Control product releases and monitor changes required for auditing and reporting throughout the product lifecycle.
• Branch, merge, and manage source code in source control systems as needed.
• Troubleshoot build and deploy issues and work with development teams to resolve them.
• Coordinate release activities with vendors, project management, infrastructure, DBAs, support, QA, Release Management and Development teams to ensure a smooth rollout of releases.
• Manage, deploy and support multiple concurrent releases through various test environments.
• Manage and maintain multiple test and staging environments, ensuring proper setup, configuration, and availability for each project as scheduled.
• Track complex build problems, release issues, and environment issues in multi‑component environments.
• Develop, maintain and enhance key parts of the release procedures and processes.
• Maintain environment configuration, controls, code integrity, and resolve code conflicts in collaboration with PMs, software development and QA teams.
• Create, maintain and support extensive build and test environments (Development/QA/Staging).
• Publish and manage formal release notifications, instructions, deployment notes and launch plans.
• Enhance build and release processes through automation using existing tools and new enhancements.

• Minimum 5 years of experience in development operations, systems administration, and/or operations.
• Minimum 5 years of experience with industry‑standard tools and languages (T‑SQL, .NET, JavaScript, AJAX, jQuery, SOAP and REST web services).
• Minimum 1 year of experience with application development within a SharePoint (2010 and above) environment.

• General understanding and experience with Agile software development methodologies.
• Some infrastructure (server, network) configuration experience preferred.
• Experience working with rapid, overlapping product release cycles.
• Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills.
• Experience working in cross‑functional, multi‑location teams a plus.
• Excellent analytical and problem‑solving skills.
• Ability to be flexible and adapt to any given situation.
• Understanding of the principles and best practices of Software Configuration Management.
• Ability to work under pressure and in high‑stress situations with a calm demeanor.
• Willingness to work occasional evenings and weekends in support of deployments.
• Experience building and deploying Microsoft‑based applications is a plus.
• .NET experience is a must plus.
• Understanding of complex system architecture within a multi‑tier environment.
• Understanding of common software development strategies including .NET, MVC and MVVM.
• Experience isolating build/deployment issues versus code issues is a plus.
• Source code branching and merging strategy.
• Source control tool experience (Visual…