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Junior IT Service Desk Technician
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Junior Customer Service Representative to provide entry-level technical support in a regulated government setting. Responsibilities include troubleshooting user issues, documenting incidents, and following escalation paths while ensuring user satisfaction.
The ideal candidate should possess an Associate's degree in IT or equivalent experience, with strong attention to detail and the ability to communicate effectively. Compensation ranges from $20.83 to $26.25 per hour, depending on qualifications and experience.
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