Incident Response Lead — ITIL & ITSM Specialist
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-19
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks an Incident Manager in Madison, Wisconsin. This role oversees the end-to-end lifecycle of IT incidents, ensuring rapid service restoration with minimal disruption. The Manager coordinates teams to resolve incidents based on urgency and impact while driving continuous improvement through incident trend analysis.
Ideal candidates will have 1-3 years of experience in IT operations, strong analytical skills, and a Bachelor’s degree in a relevant field. A current secret security clearance is required.
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