Business Analyst; Project Position

Job Summary

Bus Systems Analyst III (Inst) is a project position with a projected end date of December 31, 2027. The role makes final determinations on systems requirements and technology selection, performs complex data analysis, provides guidance to lower level staff, and acts as a subject matter expert to leadership.

• Build and sustain strong relationships with business leaders, process owners, and end users in a matrixed environment to ensure alignment between unit needs and system capabilities.
• Develop a deep understanding of business processes, workflows, and challenges across assigned functional areas.
• Perform complex data analysis to identify trends, issues, and opportunities, and translate findings into actionable recommendations.
• Troubleshoot and resolve reporting issues, ensuring data accuracy, integrity, and consistency across systems and outputs.
• Provide strategic guidance on reporting solutions, including selecting and designing tools such as Workday reports, Tableau dashboards, or other platforms.
• Translate complex business requirements into clear functional specifications for system configuration and development.
• Partner with WEST teams and vendors to design, implement, test, and deploy enhancements.
• Lead change management efforts, including impact assessment, communication strategies, and end‑user training.
• Facilitate workshops, requirement‑gathering sessions, and user acceptance testing (UAT).
• Monitor business process performance and adoption, proactively identifying and driving opportunities for improvement.
• Collaborate with cross‑functional teams to deliver sustainable, campus‑wide solutions.

• Performs testing, supports end users and follows WEST team standards.
• Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems.
• Develops and assesses opportunities for new unit staff training opportunities.
• Serves as a subject matter expert to institutional and unit leadership on critical technology issues.
• Makes recommendations in the selection of technology solutions to align with business strategies.
• Provides direction for the mapping of business processes using advanced process‑mapping methodologies.
• Provides advanced procedural and technical guidance to unit staff regarding technology usage and management.
• Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components.
• Designs, develops, and implements complex data reporting and business intelligence systems.
• Performs complex data analyses and reporting.

• Demonstrated experience analyzing complex business processes, requirements gathering, and developing business solutions.
• Ability to perform complex data analysis.
• Experience working with ERP data (e.g., Workday), including understanding data models, relationships, and table structures.
• Demonstrated ability to troubleshoot reporting issues and ensure data accuracy and integrity across systems.
• Attention to detail with the ability to synthesize data and information into presentations and materials.
• Strong communication skills (written and verbal) to interact effectively with stakeholders at all levels.
• Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements.

• 5+ years experience as a Business Analyst with progressively increasing responsibilities, or 3+ years experience supporting Workday as a Business Analyst.
• Proven experience leading process improvement projects or initiatives in higher education, government, or other complex organizations.
• Experience developing or supporting data visualization and reporting solutions (e.g., Workday Reporting, Tableau, or similar tools).
• Proven ability to recommend and implement reporting strategies or tools to support business decision‑making.
• Advanced knowledge of business processes and enterprise system implementations (preferably Workday).
• Demonstrated ability to act as a strategic liaison between technical and business teams, advocating for unit needs.
• Strong…