Scrum Master

Job Title: Scrum Master (Agile Delivery)

We are seeking a Scrum Master with 4+ years of strong relevant experience to facilitate and support Agile practices and processes, primarily within Scrum teams. This role is responsible for ensuring Agile values and principles are followed while enabling teams to deliver high-quality products efficiently. Insurance domain knowledge is a plus.

• Facilitate Scrum events including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
• Facilitate other Agile ceremonies as needed.
• Ensure Agile meetings are effective, collaborative, and focused on achieving Sprint goals.
• Coach Scrum teams in self-organization, cross-functionality, and accountability.
• Help team members understand Agile principles and practices.
• Empower teams to continuously improve their processes and performance.
• Identify impediments that hinder team progress.
• Help remove obstacles impacting team productivity and delivery.
• Actively work to resolve issues and blockers affecting the team.

• 4+ years of strong relevant experience as a Scrum Master.
• Experience facilitating Scrum events and Agile ceremonies.
• Strong understanding of Agile values, principles, and practices.
• Ability to coach and mentor Scrum teams on self-organization, cross-functionality, and accountability.
• Experience identifying and resolving team impediments and blockers.
• Good to have insurance domain knowledge.

HTC Global Services offers a comprehensive benefits package that may include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. The company celebrates differences and believes that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.