ITIL Process Optimization Lead - ServiceNow
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-23
Listing for:
Cognizant
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Cognizant is hiring an ITIL Process Consultant – Service Now to drive process standardization and optimization remotely in the United States. This role involves working with stakeholders to design scalable ITIL-aligned processes and improve service delivery.
Successful candidates should have strong ITIL consulting experience, a Bachelor’s degree in a related field, and relevant ITIL certifications. The salary for this position ranges from $133,000 to $156,000 annually, along with a comprehensive benefits package.
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