IT Support

Department Overview

The Traffic Operations Safety (TOPS) Lab is part of the Department of Civil and Environmental engineering (CEE) and is a comprehensive state-of-the-art program spanning many elements of transportation research and development. The TOPS Lab is the focal point of traffic operations and safety research at UW-Madison and works closely with the Wisconsin Department of Transportation (WisDOT) on a variety of system development and data management projects.

This position will support the TOPS Lab computer needs.

07/01/2026

Not Remote

Minimum: 8 Maximum: 20

A flexible schedule of 8 to 20 hours per week between 7 AM and 5 PM, Monday thru Friday. Prefer minimum of 3 days in per week but more is better.

Minimum: $13.00 Maximum: $15.00

1

UW Madison Student

• Knowledge of Microsoft Windows and Microsoft Office.
• Willingness to learn more about Microsoft operating system and enterprise networks.
• Comfortable working with computer hardware including replacing computer components such as memory and hard drives.
• Customer service - courteous, respectful, responsive, and good communication.
• Student must be able to balance work with school and be able to prioritize tasks.
• Extra consideration for applicants with experience working and managing Word Press sites.

• This position will learn how to manage and create accounts for the TOPS Lab Wis Tans portal web portal ((Use the "Apply for this Job" box below).). This requires daily monitoring and attention to email requests.
• TOPS Lab support uses an e-mail ticketing system. Student must be willing to work with e-mail daily and comfortable with walk-ins as well.
• This position requires regular install of an operating system and applications on desktops and laptops.
• Moving and connecting desktops and monitors is often necessary.
• Support the hardware and software needs of 20-30 TOPS staff and students.
• Support the CEE lab laptop cart. Will require going to Engineering Hall.
• Support printers and other peripherals.
• Content management on Word Press web sites.
• Will have opportunity to work with some software development as a secondary task. TOPS lab works mostly with Java.

Be able to lift 35 pounds and be able to get down on the floor to move and connect up computers.

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: /