Associate LMS Administrator
Listed on 2026-06-26
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Our Team
The Scientific and Sales Training Services team designs and delivers learning experiences that help sales, technical support, and marketing colleagues around the world build confidence, strengthen expertise, and do their best work. Our team brings together instructional designers, learning technologists, and training operations specialists who serve as strategic partners and internal consultants on needs analysis, instructional design, content development, learning technology, global program implementation, and training strategy.
We use AI intentionally as a productivity tool, design partner, and learning technology resource to improve how training is created, delivered, and experienced. We value scientific credibility, practical creativity, thoughtful collaboration, and genuine commitment to belonging.
As an Associate LMS Administrator, you will help maintain Promega's Learning Management System as a technology platform for global training. Working with guidance from senior team members, you will assist with day-to-day LMS operations, including user accounts, permissions, support requests, routine reporting, system testing, documentation, and task tracking. In this role, you will be a first point of support for LMS users, helping troubleshoot issues, document resolutions, and escalate more complex technical problems when needed.
You will also have the opportunity to build technical expertise through hands‑on experience, mentorship, and exposure to learning technologies, AI‑enabled tools, reporting, automation, and global training operations.
You bring a technical foundation and a genuine interest in how systems work, along with motivation to build your skills through hands‑on experience in a real‑world environment. You are a methodical troubleshooter who communicates clearly with non‑technical users, understands that documentation is part of the work, and takes ownership of follow‑through. You work well independently and are energized by collaboration. You are curious about AI and emerging tools, and see learning new technology as part of the job, not an obstacle to it.
CoreDuties
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