Technical Architect III

Mainframe Cyber Security Technical Expert

Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).

The Division of Enterprise Technology provides statewide information technology services utilizing a combination of both state-owned equipment and vendor provided services. The division ensures the effective and efficient use of information technologies in support of Wisconsin government services and programs. It designs, administers, promotes, and supports information technology services to state agencies, local governments, tribal governments, private partners, schools, libraries, and citizens.

Under the general review of the DOA/DET CISO, this position functions as lead mainframe cyber security technical expert of the Client's enterprise technology environment. The enterprise mainframe infrastructure includes mainframe hardware, operating systems, storage management, system management software, data backup, system software, database management software, applications, application development infrastructure and security.

This position provides high-level customer service and consulting support for a broad any of services. The position also will participate in and lead projects from genesis through implementation and completion. The incumbent will frequently work on projects and tasks that require strong customer service skills, good communication skills and the ability to work within a team approach. The position also involves implementing, maintaining, and using many new mainframe technologies.

The ability to function with an enterprise prospective and advise technical staff, DET management, and other entities' staff on technical design and business issues is critical.

This position is accountable for the quality of service provided to state agencies and other partners.

65% -
- A. Provide advanced technical security support for enterprise mainframe infrastructure systems including hardware, software, and services.

• A1. Use advanced-level knowledge to research, install, test, and implement mainframe security enterprise components such as hardware, storage management systems, operating systems, and other systems software.
• A2. Maintain and upgrade installed mainframe enterprise security hardware, operating system and storage software, and systems software packages on an ongoing basis to remain at recommended release levels and to resolve problems in order to maintain system stability
• A3. Use advanced-level knowledge of mainframe components for security problem determination techniques to resolve known problems, research potential problems, and maintain overall system stability.
• A4. Develop, maintain, and communicate implementation schedules for application of corrective software maintenance, to resolve known problems and maintain overall system stability.
• AS. Provide direction for the use of procedures along with developing, establishing, and documenting security procedures for the proper use and support of mainframe hardware and software components.
• A6. Provide oversight and direction to vendors providing mainframe security hardware and software management and other infrastructure services to ensure procedures are being followed and program goals achieved.
• A7. Work with Security and Auditors to develop and implement security maintenance, security fixes, and sound security practices and policies that balance the need for security and accessibility of the systems.
• A8. Monitor mainframe security components and make recommendations to better utilize resources for optimal performance and cost¬ effectiveness.
• A9. Monitor mainframe security components for potential defects and take action to resolve the issues.
• A10. Lead in the development, establishment, documentation of, and testing disaster recovery procedures.
• A11. Plan for, research, upgrade, and recommend changes to system components based on agency needs, industry trends, and cost effectiveness.
• A12. Actively participate and lead in the development, documentation and implementation ofIT management best practices to ensure the quality of services delivered to customers and partners.
• A13. Design, construct, maintain and produce metric reports for this area of responsibility.
• A14. Actively mentor and guide staff in development of problem identification and resolution skills.
• A15. Actively mentor and guide staff in development of mainframe implementation, testing, and maintaining of operating system and system software skills.

20% -
- B. Provide security infrastructure consulting support.

• B1. Meet with agency customers or other internal staff to review and understand their requirements as they relate to the enterprise mainframe environment.
• B2. Evaluate agency or internal staff needs and make recommendations regarding planned projects requiring enterprise shared IT infrastructure systems to enable customers to make the best use of the system resources to…