Surveillance Access Control Technician III

Radio Systems Support Specialist

Under the general supervision of the Technical Services Supervisor & DOC Radio Coordinator, this position provides specialized technical and comprehensive support, consultation, and training services for Department staff on P25 digital trunking radio systems. The primary responsibility and expertise are to support, configure, maintain, and install radio systems and the encompassing technologies. This position will assist in developing, recommending, and implementing standards for radio systems within all DOC institutions (adult institutions, correctional centers and juvenile institutions) included but not limited to hardware, software and network standards for these systems.

The position will assist in managing DOC radio systems including fleet mapping, maintenance and audit of Code Plug data for programmable radios, maintaining inventory of radio equipment, coordinating purchase of equipment to ensure compatibility and cost effectiveness, coordinate with outside agencies interoperability of radio equipment and frequencies, assist purchasing agent in development of requests for purchase for radio systems and equipment, and assist in administration of FCC frequencies licensed to DOC.

This position will assist in connecting these systems to existing state networks and stay up to date with networking & I.T. principles in line with client BTM. Extensive field work and travel are incorporated in this position with "hands on" work in installing and maintaining these systems. This position will work closely with DOC and other facilities, DOA facilities management, and vendors in lifecycle management of radio-based systems.

The person assigned to this position will be required to assist in directing vendors in installation and maintenance of these systems.

This position shall comply with the Department’s administrative rules and the agency’s policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offender’s individual criminogenic needs and risk level.

Analysis and review to ensure compliance for new and existing radio systems:

• Analyze performance data related to radio systems with the development of techniques to optimize the use of radio resources. Assist and advise institutions and centers on providing the necessary data to account for their radio communications needs for the upcoming biennium and provide recommendations on improvements to their plans and implementation strategies.
• Assist with the development of department radio communications planning for the better use of existing services and consideration of new services and technologies.
• Assist with standardization of operating procedures for all DOC institutions and centers to follow. This would include a DOC Communications Plan, Security Internal Management Procedures (SIMPs), policies and procedures as required by Security and Internal management, and establishing disaster recovery plans and services.
• Assist with securing and administering FCC radio frequency licenses including filing applications with the FCC on a timely basis, with necessary input from the installation vendors, to ensure that the systems can be operational when needed.
• Assist with maintaining Tower Licenses and FAA approval for towers located near airports.
• Coordinate with outside agencies the analysis of frequency use for Mutual Aide and Emergency response. Assist with developing Memorandums of Understanding for authorized use of such frequencies or written authorization to apply for licenses for said use when appropriate. Attend Emergency Response meetings and apply findings to DOC radio systems.
• Partner with vendors to build relationships, analyze processes and technology to ensure system aligns with industry standards in all areas of radio technology, including but not limited to, network, PC & cabling standards.

Assist with development and installation of radio communications systems for the department on a state-wide basis

• Assist the installation and implementation of all new services and systems with…