Enrollment Data Specialist

Enrollment Data Specialist

Location:

Madison, WI
Full-time: 40 hours per week
Duration: 12+ months (Limited Term Professional)
Pay Rate: $29.00 per hour
Work Arrangement:
Primarily remote

First 6 months:
Onsite every Wednesday
After 6 months:
Onsite 1st and 3rd Wednesdays monthly + as needed

Our client administers retirement, insurance, and benefit programs for state and local government employees and retirees under the Wisconsin Retirement System (WRS).

The Enrollment Data Specialist provides critical support for eligibility and enrollment data across multiple benefit programs and systems. This role focuses on data integrity, reconciliation, troubleshooting, and vendor coordination, ensuring accurate benefit administration. The ideal candidate is highly analytical, detail-oriented, and capable of working independently while collaborating across technical and business teams.

• Analyze, reconcile, and validate eligibility and enrollment data across internal systems, employers, and vendors
• Research and resolve discrepancies, inconsistencies, and data errors
• Support vendor file processes, including reviewing error reports and determining corrective actions
• Conduct full-file comparisons to ensure data accuracy and system alignment
• Troubleshoot data exchange issues, including 834 file processing and SFTP connectivity
• Collaborate with internal teams, employers, and vendors to identify root causes and implement solutions
• Support testing and validation related to system updates and data changes
• Document processes, findings, and resolutions to support knowledge sharing and compliance
• Assist program managers with complex eligibility and enrollment inquiries
• Support life insurance enrollment processes, including premium waiver and salary audit activities
• Develop and maintain procedures related to eligibility and enrollment administration

• Strong attention to detail and data accuracy
• Experience analyzing and comparing large datasets to identify discrepancies and trends
• Ability to research, interpret, and apply policies, statutes, and procedures
• Experience troubleshooting data issues and documenting outcomes
• Intermediate proficiency in Microsoft Excel (formulas, pivot tables, lookups, filtering)
• Strong analytical, critical thinking, and problem-solving skills
• Ability to communicate complex data clearly to both technical and non-technical audiences
• Strong organizational and time management skills with the ability to manage multiple priorities
• Ability to maintain confidentiality and handle sensitive information appropriately
• Excellent written, verbal, and interpersonal communication skills
• Ability to work both independently and collaboratively across teams

• Experience with eligibility and enrollment systems or data exchange processes
• Familiarity with benefits administration, insurance, or public sector programs
• Experience working with vendor-managed systems and data integrations
• Experience documenting business processes and procedures