SAP Specialist SAP Concur

Job Description

• Must Have Technical/Functional Skill
• 1–3–5+ years of experience in SAP Concur (Travel & Expense) support
• Strong knowledge of Expense Management and Travel processes
• Hands‑on Experience With
  • Expense types, policies, and workflows
  • Approval hierarchies and audit rules4:
  • Expense Reports
  • Travel bookings
  • Invoice module (optional but preferred)
• Knowledge of integrations with ERP systems (SAP/S4, HR systems, credit card feeds)
• Experience in incident management, defect fixing, and ticket handling
• Knowledge of change management, release management, and testing (UAT/Regression)
• Experience in user administration and configuration changes
• Understanding of finance processes (AP, reimbursement, compliance policies)
• Hands‑on experience with reporting, dashboards, and audit support
• Familiarity with integration error handling and data issues
• SAP Concur certification is preferred

• Provide L1/L2/L3 support for SAP Concur modules (Expense, Travel, Invoice)
• Handle incidents, service requests, and problem management within SLA
• Support end users in resolving issues related to expense reports, travel, and approvals
• Configure and maintain policies, workflows, and system settings
• Work closely with business stakeholders and IT teams
• Perform testing for system upgrades, patches, and enhancements
• Monitor and resolve integration issues with external systems
• Create documentation, SOPs, and knowledge base articles
• Ensure compliance with internal financial and audit requirements
• Provide training and guidance to end users

Salary Range: $120,000-$130,000 a year

• Discretionary Annual Incentive
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support:
  Maternal & Parental Leaves
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

Bachelor of Computer Science