Night Help Desk Specialist — Windows 11 & 365
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-07-22
Listing for:
TEKsystems
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
TEKsystems in Madison, WI is seeking a Help Desk Support Specialist for a contract, onsite role with a third shift. You will be the first point of contact for end users, resolving Windows 11, Microsoft 365, and AD issues and documenting actions in the ticketing system.
The position emphasizes customer service, multitasking in a high-volume environment, and adherence to SLAs, with benefits like health coverage and 401(k).
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