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Entry-Level Night-Shift IT Service Desk Analyst

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 23419 - 24796 USD Yearly USD 23419.00 24796.00 YEAR
Job Description & How to Apply Below

TEKsystems is seeking an IT Service Desk Analyst for a 3rd shift contract position in Madison, WI. This onsite role provides first-line technical support to a large enterprise environment, handling Windows 11 and Microsoft 365 issues and password resets while using standard ticketing systems.

You will respond via phone, email, and tickets, document incidents, and ensure timely resolutions. The role offers growth in foundational IT skills within a 24x7 support context.

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